Description
transcosmos Europe is hiring a Technical Support Analyst for a student contract in Debrecen, Hungary. The role provides customer support for portable power and sustainable technology products, handling phone and email inquiries, troubleshooting charging, solar connectivity, and mobile app issues, guiding customers, escalating problems, documenting interactions, and collaborating with the team. The position requires at least 20 hours per week during the 08:30–17:00 Monday-to-Friday opening hours, German C1 and English B2 fluency, active student status, and basic Microsoft Office and troubleshooting skills; prior customer support, helpdesk, or BPO experience is a plus. The role is fully on-site and includes paid training and ongoing development.
