Description
TripleTen is hiring a Student Success Manager to support Brazilian students throughout their learning journey. The role manages student cohorts, monitors engagement and academic progress, identifies at-risk students, conducts one-on-one support, handles escalations, coordinates cohort operations, and analyzes retention and graduation KPIs. Candidates should have experience in customer success, student success, customer experience, account management, education, or a related field, strong communication and problem-solving skills, and native or fluent Portuguese. The position offers a USD 800 monthly base salary, fully remote work, a performance bonus, paid time off, and national holidays.
