Description
ACI Learning is hiring a part-time, permanent Student Support Associate for its San Antonio campus. The role serves as a front-desk representative and Tier 1 support contact for students, prospective students, and alumni, handling scheduling, attendance, records, inquiries, SAP monitoring, mentoring coordination, escalations, inventory, and classroom readiness. It is an on-site evening-shift position from 3:30 PM to 10:00 PM Central Time, Monday through Friday, with a base pay of $17–$19 USD per hour. Applicants need a high school diploma or equivalent, 1–2 years of relevant experience, strong communication skills, confidentiality awareness, independent work ability, and Microsoft Office proficiency; CRM, ticketing, or student-information-system experience and familiarity with Salesforce, Zendesk, or Docebo are preferred.
