Description
Meltwater is hiring a Success Architect to own the post-sales discipline of helping sophisticated customers build measurable value from its MCP solutions. The role partners with customers from implementation through the account lifecycle, designs workflows and agents that turn Meltwater data into reports and decisions, develops best practices for combining data with LLM environments, and serves as the primary expert for the experience outside the product. The position requires at least five years of solutions consulting or similar customer-facing technical experience, hands-on LLM and agentic tooling expertise, and familiarity with MCP or comparable connector architectures. It is based at Meltwater’s London office and offers a hybrid work style.
