Summary from listing
Epson is hiring a Principal Account Manager to lead a high-performing Customer Account Service team supporting U.S. customers. The role oversees daily operations, SAP order processing, customer escalations, shipment and billing coordination, performance reporting, and continuous improvement, while supervising and developing team members. It requires at least five years of customer service and order management experience, including two years in a supervisory role, along with SAP, logistics, English, and Spanish communication skills.
