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Supervisor - Customer MDM at SGS

Department: Shared Services CenterSeniority in posting: senior

Setup
On-site
Location
Muntinlupa, Metro Manila
Type
Full-time
Level
lead/mgmt
Posted

Description

The Customer Master Data (MDM) Supervisor leads the Customer MDM team and oversees the accuracy, completeness, timeliness, governance, and quality of customer master data across ERP and business systems. The role manages operational workflows, data quality and duplicate-prevention activities, internal controls, audits, process improvements, stakeholder coordination, and the development of Customer MDM Specialists and Senior Specialists. It requires a bachelor's degree in a relevant field, at least seven years of experience in master data management, customer master data, OTC, shared services, or finance operations, and at least four years of people leadership or supervisory experience.

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