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Supervisor - Customer Service Airport Operations at United Airlines

Department: Corporate

Compensation · Listed in posting

$80,236 – $98,066/yr

Location
Houston, Texas
Type
Full-time
Level
lead/mgmt
Posted

Description

United Airlines is hiring an Airport Operations Supervisor to lead and develop front-line teams at its airports, ensuring consistent customer service, operational quality, safety compliance, and continuous improvement. The role oversees team performance, assigns and coaches employees, resolves performance and behavior issues, analyzes metrics, develops standard work processes, and supports union and business-partner initiatives. Candidates need a high school diploma or equivalent, at least two years of operations or fast-paced business experience, team-leadership and customer-service experience, strong communication and conflict-resolution skills, IT proficiency, and U.S. work authorization without sponsorship. The base salary is $80,235.90 to $98,066.10, with potential bonus and long-term incentive compensation and benefits including medical, dental, vision, life, accident and disability, parental leave, paid time off, and flight privileges.

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