Description
The role is responsible for maintaining complete and regulatory-compliant complaint and failure-analysis documentation, supporting internal and external audits, managing incoming customer-service complaints, improving failure-analysis processes, and mentoring the failure-analysis team. It requires 6–8 years of similar experience, a university degree in engineering or a related field, advanced conversational English, and experience leading failure-analysis teams; medical-industry experience, Six Sigma Green Belt certification, and knowledge of infusion pumps are preferred. The primary work location is MEX Tijuana - Parque Sur.
