Description
The Front Services Manager leads all front-service operations to deliver exceptional guest experiences, maintain service standards, and ensure compliance with company policies. The role manages staffing, scheduling, labor costs, operating expenses, employee development, performance expectations, guest and employee concerns, interdepartmental collaboration, and strategic initiatives. It requires two to three years of customer service experience, hospitality experience preferred, a bachelor's degree in a related field preferred, and the ability to work flexible shifts, including weekends and holidays.
