Description
The Front Office Manager supervises the front desk, bell desk, Valet, and PBX teams and oversees daily hotel front-office operations, guest service, staffing, scheduling, performance reviews, compliance, and employee development. The role requires a high school diploma or equivalent, at least two years of front-desk experience and one year of guest-service or Valet experience in a large hotel, strong customer-service and communication skills, and the ability to work any shift. A college degree in hotel or business management is preferred, and the position pays $55,000 per year depending on experience.
