Description
SBA Communications is hiring a Supervisor, Network Operations Control Center to lead a dedicated team responsible for monitoring, incident handling, and customer service across its wireless lines of business. The role manages NOCC operations, escalations, quality audits, KPIs, client reporting, documentation, and on-call support while collaborating with internal teams, customers, and vendors. Candidates need an associate degree or higher in a technical field, 3–5 years of related network experience, 5–7 years of tower-lighting operational experience, and proven technical leadership in a relevant technology area.
