Description
The Supervisor – Program Management oversees the day-to-day operations of pharmaceutical program(s), supervises 1–20 direct reports, develops policies and procedures, manages staffing and training, monitors SLAs and program metrics, resolves complex cases, and coordinates with managers and customers. The role requires an associate or bachelor’s degree or equivalent experience, 1–4 years of relevant experience, customer service experience, Microsoft Office skills, strong communication and analytical abilities, and the ability to lead and develop a team. Remote opportunities and medical, dental, and vision coverage are offered.
