Description
Dexcom is hiring a Supervisor, Technical Support to lead and develop a technical support team supporting patients, parents, and caregivers using continuous glucose monitoring technology. The role oversees coaching, performance management, troubleshooting, staffing, employee engagement, escalations, process improvements, workforce planning, and cross-functional partnerships. Candidates should have experience leading call-center, shared-services, customer-service, or technical-support teams, managing voice-based support teams, and resolving complex customer issues. The position offers a comprehensive benefits program, growth opportunities, and career development.
