Supplier Manager at SAP

Department: IT / Information TechnologySeniority in posting: Professional

Location: India
Level: senior
Posted: Sep 10, 2026

Summary from listing

The Supplier Manager will govern the performance, SLA/KPI compliance, contractual adherence, escalations, cross-provider coordination, onboarding and offboarding, audits, reporting, and improvement initiatives of external managed service providers. The role requires 8–12 years of supplier management experience, including multi-provider and global IT vendor environments, ITIL knowledge, contract and billing understanding, stakeholder management, and analytical skills. The posting lists Chennai - Porur as the location, while the employer text also mentions Schwieberdingen.

Required Skills

Supplier Management
ITIL
SLA/KPI
Stakeholder Management
Conflict Resolution
Analytical Skills
SIAM

Additional Information

Required Previous Experiences: 8–12 years of supplier management experience, including multiple Indian IT vendors in a global context
Experience in multi-provider environments, ideally using SIAM or managed services governance models
Experience interpreting contracts, managing SLAs and KPIs, and assessing supplier performance
Experience managing complex provider ecosystems and coordinating multiple vendors and service lines
Preferred Qualifications: Previous exposure to the SIAM Body of Knowledge framework
Translation Company Name: Knorr-Bremse