Summary from listing
The role manages the complete sample process from customer request through delivery, coordinating with Sales, Supply Chain, Product Management, Technical Groups, labs, shipping locations, and other corporate functions. Responsibilities include processing domestic and import sample requests in SAP, managing back orders and usage codes, enforcing business rules, tracking inventory and material movements, communicating order status, and identifying process improvements. The position requires a university degree in a relevant field, 1–3 years of service-delivery experience, advanced Spanish and English, SAP or ERP knowledge, and strong communication and customer-service skills. It offers a hybrid work model and private health insurance for the employee and family.
