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Support Agent at SecurityBridge

Department: Field Service & Support

Language
Setup
Remote
Location
Brandenburg an der Havel, Brandenburg
Type
Full-time
Level
mid
Posted

Description

SecurityBridge is hiring a permanent, fully remote Support Agent to provide post-sales technical support for its TrustBroker SAP security product. The role involves troubleshooting authentication and networking issues, supporting SAP integrations and product installations and configurations, analyzing incidents, contributing to documentation and product improvement, and participating in rotating on-call support. Candidates need at least three years of experience with authentication technologies, identity providers, networking, SAP integrations, and ticketing systems, with SAP Basis or SAP SSO/SLS experience beneficial. The position is available within the United Kingdom or European Union and requires valid work authorization in the candidate’s country of residence.

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