Description
allO is hiring a temporary, full-time Support Agent to provide remote customer support to restaurant partners through telephone and online chat. The role involves triaging and categorizing issues, resolving problems or escalating them with detailed summaries, following up on open tasks, collaborating with the tech support team, and maintaining high-quality customer experience. Candidates must be fluent in German and have acceptable English, be based in Germany, and complete two months of onsite onboarding and training in Munich; the role is fully remote thereafter and requires shift flexibility.
