Description
GDIT is seeking a Support Analyst to join their team, focusing on the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. The successful candidate will play a critical role in maintaining the stability and usability of the PATH (Oracle Cerner Millennium) environment by providing first-line support for clinical and operational users. Responsibilities include efficiently triaging and resolving service requests in ServiceNow, reducing downtime, protecting data integrity, and improving user experience.
