Summary from listing
Outdesk is hiring a Support Analyst to provide first-level operational support and triage client inquiries while administering and configuring ServiceNow, Jira, Google, and AWS platforms. The role includes patch testing, application administration, reporting, asset inventory, process improvement, and automation. Candidates need a bachelor’s degree in a technical field, ServiceNow platform administration experience, and familiarity with Jira and Confluence; university-sector experience and JSON, JavaScript, database administration, and web hosting knowledge are desirable. The position is based in the Philippines, requires Australian business hours, and includes paid leave, 13th-month pay, SSS, Philhealth, Pag-Ibig, BIR, and HMO benefits.
