Description
Range is hiring a Support Analyst to provide first-line technical support for members using its AI-powered wealth management platform. The role involves troubleshooting issues, answering platform questions, maintaining a knowledge library, tracking success metrics, collaborating with cross-functional teams, and improving a customer-facing AI agent. It is based in Mclean, Virginia, or one of the company’s hubs in Bellevue, Washington, or New York City, with employees working in the office Monday through Friday.
