Description
Veepee is hiring a Support & Development Engineer for its Support L2 team. The role is split between 50% advanced incident resolution and 50% development of internal tools, automations, small features, and AI-powered support tools. Responsibilities include resolving complex database and code-related incidents, administering Freshdesk, managing product catalog and taxonomy attributes, documenting technical solutions, and developing PHP or .NET endpoints and tools. The position requires PHP, C#, .NET Core, SQL, PostgreSQL, Git, English, and strong analytical and communication skills; previous L2/L3 support experience, monitoring, taxonomy, AI/automation, ticketing, frontend, and architecture experience are preferred. Benefits include a variable bonus, flexible office with up to two days at home, self-education courses, and participation in meetups and conferences.
