Description
Teltec is hiring a Solutions Support Specialist to monitor customer assets, manage and route support tickets, follow up with customers and internal or third-party teams, handle low-complexity configuration requests, support maintenance schedules, and prepare operational reports. The role is hybrid, operates on a 12x36 day shift from 07:00 to 19:00, and requires customer support experience and a technical or higher-education program in IT; Zabbix/Grafana, Cisco/Meraki, and computer-network knowledge are advantageous. Benefits include medical and dental plans, meal and transportation allowances, life insurance, flexible benefits, and other employee programs.
