Description
Middesk is hiring a Customer Support Associate for its Customer Experience team to answer customer questions, troubleshoot product issues, conduct onboarding and ongoing support calls, contribute to product documentation, and collaborate with EPD and GTM teams. The role requires a bachelor’s degree or equivalent work experience, strong communication, research, critical thinking, customer service, and process skills, and is based onsite in the San Francisco or New York City office five days per week during PST hours.
