Description
Eye Associates is hiring a full-time Support Center Representative to handle high call volume, schedule ophthalmology and optometry appointments, verify insurance and demographic information, route calls, and manage internet requests, portal inboxes, and Phreesia cancellations and reschedules. The role requires strong telephone etiquette, organization, keyboard proficiency, and a customer-first mindset; healthcare or call-center experience is helpful but not required, while bilingual English/Spanish ability is a strong plus. Applicants must be New Mexico residents or moving to New Mexico, and the position offers paid training, career advancement, telecommuting opportunities after successful onsite training, and medical, dental, and vision benefits.
