Description
N2JSoft is hiring a Support Consultant for its Customer Success & Delivery Team to support clients using the Vertical Expense SaaS expense management solution. The role handles and resolves tickets, diagnoses incidents, escalates technical issues, tracks requests, maintains service levels, develops knowledge-base content, and participates in release testing. It requires a Bac+2 to Bac+3 qualification, 1 to 3 years of B2B software support experience, SaaS knowledge, and strong analytical and customer-service skills. The position is based in Aix-en-Provence and offers a gross annual salary of €28,000 to €30,000.
