Description
Togetherwork is hiring a remote Support Consultant to provide technical support and troubleshooting for its Microsoft Dynamics 365-based platform and related applications. The role serves as the primary customer support contact, responds to tickets and emails, diagnoses defects and configuration issues, documents resolutions, assists with system configuration and best practices, and collaborates with internal and external teams. Candidates should have at least one year of SaaS application support experience, three or more years of technical support experience, strong troubleshooting and communication skills, and preferably experience with Microsoft Dynamics 365, Salesforce, AI tools, or Zendesk. The position offers medical, dental, and vision insurance options, disability and life insurance, a 401(k) match, paid leave, and a base salary of $65,000.
