Description
The Support Desk Specialist provides frontline hardware and business application support, manages service desk tickets, troubleshoots end-user technology issues, maintains PSA and RMM systems, creates technical documentation, escalates issues, and supports client relationships. The role is full-time and hybrid in Bellaire, Texas, with three days in the office and possible local travel to client sites. Compensation is $44,900–$67,600 DOE, with medical benefits, 401(k) eligibility, and PTO.
