Support Engineer at ADCI - Karnataka

Department: alexa-and-amazon-devices

Compensation

$121,000 – $163,700/yr

Setup: On-site
Location: Arlington, Virginia
Type: Full-time
Level: senior
Posted: Jun 2, 2026

Description

Amazon LEO is hiring a Support Engineer for its SATCOM Technical Support team to resolve escalated satellite network issues involving service degradation, latency, jitter, packet loss, and system configurations. The role requires advanced networking, troubleshooting, root-cause analysis, SDWAN/SDN, and NOC operations expertise, along with a rotating weekday and weekend schedule and on-call availability. The position is based in Arlington, Virginia, with a base salary of $121,000 to $163,700 annually.

Required Skills

BGP
OSPF/ISIS
MPLS
IPv4/IPv6
QoS
Network security
SDWAN/SDN
Cisco IOS
Root cause analysis
Capacity planning
Python
AWS networking

Additional Information

Minimum Education: Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
Required Previous Experiences: Extensive ISP/Service Provider network architecture and operations experience with large-scale networks
Advanced networking expertise across BGP, OSPF/ISIS, MPLS, IPv4/IPv6, QoS, and network security
Hands-on SDWAN/SDN design, deployment, and operations experience with Cisco Viptela, VMware VeloCloud, or Versa Networks
Expert-level Cisco IOS/IOS-XE/IOS-XR knowledge and familiarity with Juniper or Arista platforms
Complex network troubleshooting, root cause analysis, and capacity planning experience
Professional networking or cloud architecture certification such as CCNP, CCIE, JNCIE, or AWS Solutions Architect
Experience with SDN controllers, orchestration, overlay/underlay architectures, and application-aware routing
NOC operations experience, including emergency response and on-call support
Preferred Qualifications: Python programming for network automation with JSON/YAML, REST APIs, and Ansible or Terraform
AWS networking expertise involving VPC, Direct Connect, Transit Gateway, and hybrid cloud or on-premises integration