Description
Amazon is seeking a Support Engineer to provide advanced technical support for data analytics platforms, reporting systems, business intelligence tools, and applications. The role escalates complex data and technical issues, optimizes BI platform performance, investigates data pipeline problems, conducts root-cause analysis, maintains technical documentation, supports data modeling and visualization standards, and participates in on-call rotations. The position requires a bachelor's degree in a relevant technical field, at least one year of BI or technical support experience, strong problem-solving and communication skills, and expertise in SQL, data modeling, ETL/ELT, BI tools, troubleshooting, and data governance.
