Description
Amazon is hiring a Support Engineer for its SATCOM Technical Support team to resolve escalated satellite network issues involving service degradation, latency, jitter, packet loss, and system configurations. The role requires strong network troubleshooting, protocol, diagnostic, and analytical skills, fluent French and English, and experience with network and operating-system support. It is fully onsite in Cork or Dublin, requires rotating weekend and holiday shifts, and may involve access to export-controlled information, technology, or hardware.
