Description
Amazon is hiring a Support Engineer for its SATCOM Technical Support team to resolve escalated satellite network issues involving service degradation, latency, jitter, packet loss, and system configurations. The role requires strong network troubleshooting, analytical, communication, and cross-functional collaboration skills, fluent German and English, and experience with network protocols and troubleshooting tools. It is fully onsite in Cork or Dublin, may require rotating shifts including weekends and holidays, and may involve access to information subject to export control regulations.
