Description
The Support Engineer will support Finance Active’s Public Sector clients by resolving Level 1 and Level 2 functional and technical incidents, responding to client requests, documenting resolutions, tracking tickets, and relaying needs to R&D and Product teams. The role reports to the Public Sector R&D Manager, collaborates with client consultants and other internal teams, and requires a combination of technical expertise and customer-service orientation. The position offers a pay grade range of €28,145.00 to €65,675.00 and an activity-based work model with office and remote options.
