Description
Checkr is hiring a Technical Support Engineer to resolve complex customer and partner technical issues, investigate application-level and API problems, escalate unresolved matters to engineering, and serve as an incident communications liaison during 24/7 on-call rotations. The role requires at least two years of customer-facing technical support or engineering experience in a SaaS environment, REST API troubleshooting, SQL, observability, and strong communication skills. It is based in Santiago, Chile, with a hybrid work arrangement requiring office attendance at least three days per week, and offers a base salary range of 22,950,000–27,000,000 CLP plus medical, dental, and vision coverage.
