Description
CXApp Philippines is hiring a mid-level Support Engineer for a probationary, blended role combining customer technical support with Level 1 DevOps responsibilities. The engineer will resolve customer tickets, troubleshoot product functionality and configuration, monitor system health, triage infrastructure alerts, execute runbook operations, and assist with CI/CD checks. The role requires 3–5 years of B2B enterprise technical support experience, familiarity with issue-management and collaboration tools, and strong customer and internal-team communication skills.
