Description
Cyclone is hiring a full-time onsite engineer to represent the company at customer sites in the Wellington region and provide Level 1 and Level 2 support for software, hardware, and network issues. The role involves responding to incidents and requests, managing escalations and problems, maintaining site documentation, contributing to service reporting, and supporting customers across education software and enterprise cloud services. Applicants need at least three years of experience supporting networks, hardware, and software, a tertiary ICT or computer qualification or equivalent experience, and relevant desktop, productivity, customer service, and teamwork skills. The position offers a competitive salary, equipment, professional development, health insurance, leave, and other benefits.
