Description
Cyclone is hiring a full-time Onsite Support Engineer to work onsite in Auckland, representing a customer and providing L1 and L2 support for software, hardware, and networks. The role involves responding to incidents and requests, managing escalations and problems, maintaining site documentation, contributing to service reporting and site planning, and improving user experiences. Candidates need at least two years of experience supporting networks, hardware, and software, along with ICT or equivalent experience, Apple and/or Windows desktop support, and knowledge of Microsoft or Google productivity environments.
