Description
Firecrawl is hiring a full-time Support Engineer to provide first-line technical support for high-value and enterprise customers, diagnose API and web-scraping issues, reproduce bugs, automate repeated problems, improve AI support agents, and build lightweight internal tools. The role requires 3+ years of experience, strong API and debugging fundamentals, TypeScript or Python, customer communication, and an automation-first mindset. It is based in San Francisco or Toronto with a hybrid schedule requiring onsite work at least three days per week, and offers $193,000–$218,000 USD or $166,000–$200,000 CAD annually plus competitive equity and benefits.
