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Support Engineer at New Era Technology

Department: APAC

Setup
Hybrid
Location
Perth, Western Australia
Type
Full-time
Level
entry
Posted

Description

New Era Technology is hiring a full-time Support Engineer to provide onsite and remote IT support and maintenance for a client. The role involves troubleshooting hardware, software, and network issues; installing and configuring PCs, servers, and network infrastructure; monitoring client environments; supporting technical projects; and meeting service-level targets. The schedule is Monday through Friday for 38 hours per week, with three days at the client site and two days in the Perth office. Candidates should have 1–2 years of onsite or desktop support experience, strong troubleshooting and communication skills, Microsoft 365 and Intune knowledge, and customer-facing experience.

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