Description
Oneview Healthcare is hiring a mid-level, full-time Technical Support Specialist to provide first-line and second-line hardware and software support to global healthcare customers. The role involves troubleshooting Oneview products, analyzing logs, triaging and escalating incidents, following customers through resolution, documenting root causes, and performing quality assurance testing. Candidates need relevant technical support or SaaS experience, a relevant qualification or at least three years of experience, Microsoft and Azure knowledge, scripting ability, monitoring and networking knowledge, and availability for rotating shifts including weekends and public holidays.
