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Support Engineer at redwoodsoftware

Type
Full-time
Level
mid
Posted

Description

Redwood Software is hiring a Support Engineer to independently resolve complex customer issues involving Workload Automation products. The role covers advanced scheduling, multi-agent and hybrid execution environments, APIs and integrations, SAP ERP orchestration, system diagnostics, defect documentation, customer communication, knowledge-base improvement, peer support, and collaboration with Engineering to improve support processes and tooling.

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