Summary from listing
The Support Engineer will provide first-hand customer support for Sectona products in hybrid environments, resolving issues, guiding customers through integration, deployment, and maintenance, and documenting product bugs. The role requires a relevant degree or diploma, 3–5 years of support, customer support, technical support, system administration, or related experience, along with expertise in Microsoft technologies, virtualization, cloud platforms, troubleshooting, escalation management, and PAM support. The posting also welcomes freshers and emphasizes communication, customer service, independent work, and adaptability.
