Description
The Support Engineer will provide Tier 1 technical support for hardware, software, and network issues; respond to help desk tickets; configure and deploy ManageEngine, NITRO, and Auvik; document procedures and knowledge-base articles; support onboarding and offboarding; and assist with IT asset tracking. The role is based in Acworth, Georgia, with a hybrid or on-site-as-needed arrangement, and pays $45,000 to $60,000 annually plus benefits.
