Description
Thorn is hiring a Support Engineer to provide technical guidance and reliable support to customers using products such as Safer and Thorn Detect. The role involves customer onboarding, troubleshooting, issue escalation, documentation, cross-functional collaboration, and possible on-call participation. Candidates should have technical support and troubleshooting experience, strong written communication skills, a technical or engineering foundation, and familiarity with the listed technologies. The position is remote-first, may require occasional travel, and offers an estimated annual compensation range of $83,000 to $115,000.
