Summary from listing
The Support Engineer will provide Tier 1/2 technical support for a healthcare technology company's in-house solution, triaging issues from internal and external customers, investigating root causes through SQL and C#, JavaScript, and TypeScript, escalating complex issues, documenting resolutions, and monitoring HL7/Mirth-based EHR integrations. The role requires SQL, code-reading, communication, customer-facing support, and AI-tool proficiency, with Azure, software development, healthcare data standards, and SaaS experience preferred.
