Description
TRULEO is hiring a Support Engineer to own the operational success of its connectors and AI agents. The role works with customer IT teams to onboard agencies, deploy and configure agents, troubleshoot networking, authentication, and configuration issues, monitor connector health, optimize AI workflows, and improve deployment processes. Candidates should have experience in technical support, support engineering, solutions engineering, systems administration, implementation, or a similar customer-facing technical role, along with troubleshooting, customer-facing, Windows, networking, authentication, and enterprise software deployment experience. The role offers health benefits, a 401(k), and paid time off.
