Description
Zero Networks is hiring an experienced Support Engineer to provide empathetic technical support for customers in the cybersecurity and network security domain. The role involves diagnosing and resolving technical issues, collaborating cross-functionally to improve products and address customer challenges, communicating clearly with customers and teams, and contributing to the development of a new support practice. Candidates need a relevant bachelor's degree or equivalent experience, at least five years of network, security, or SaaS support experience, and proficiency with Active Directory/GPO, Windows, Linux, and PowerShell or Python scripting.
