Description
Microsoft is recruiting a Support Engineer for its Azure Identity Support team to provide technical support for Microsoft Entra ID, Azure Active Directory, Active Directory, and Active Directory Federation Service. The role owns new cases and escalations, investigates customer issues, collaborates with global teams, documents technical work, and meets service-level commitments. It requires at least three years of IT experience, strong communication and troubleshooting skills, and fluent Korean, with English or Japanese for daily technical work and internal communication. The position follows a rotating 9:00 AM–11:00 PM KST/JST schedule, uses a hybrid work model, and may require weekend coverage and occasional domestic or international travel.
