Summary from listing
The role provides installation and daily operations support for client platforms, troubleshooting and incident resolution, service requests, system configuration and reporting, client platform implementation or upgrades, desktop support, imaging, asset inventories, and technical escalation. It requires an IT-related Nitec, Higher Nitec, or diploma, desktop troubleshooting skills, communication and English abilities, and preferably one year of enterprise desktop support experience with Microsoft Windows, Office, cloning tools, macOS, antivirus, and malware software; familiarity with iOS and Android devices is also mentioned.
