Description
LocalStack is hiring a remote L2 Customer Support Engineer to provide primary L2 support for its Brazilian client Itau during business hours, investigate and resolve complex customer issues, reproduce scenarios, communicate professionally in English and Portuguese, and extend support to other Americas customers when capacity allows. The role requires Python, AWS, Docker and container networking, infrastructure-as-code tools, Git, GitHub, Linux, macOS, Windows, database familiarity, and AI literacy. Benefits include fully remote work, competitive salary, an annual company retreat, two extra company-wide holidays, and an inclusive workplace culture.
