Description
Amazon is hiring a Support Engineer V in Seattle, Washington to handle high-severity active support issues, provide on-call escalation support, develop and test operational tools and AI, maintain documentation, coordinate customer notifications, deliver live-streaming content, prepare reports for senior leadership, and train new support staff. The role requires a bachelor’s degree or equivalent in Computer Science, Engineering, or a related field, two years of relevant experience, and two years of experience with modern programming scripting, technical troubleshooting, agile or scrum workflows, and live-streaming environments. The position is full-time, 40 hours per week, with a salary range of $121,000 to $163,700 per year.
